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FAQ

Here are the frequently asked questions and our answers:

Shopping

What is our return policy?

In online shopping, an individual has the right to return the product (which is understood as informing us about it and shipping the items back to us) within 14 calendar days after the receipt of the ordered product.

How do I start the return process?

Send an e-mail to contact@dailyartmagazine.com specifying the order number and the product that you wish to return.
– send the item you wish to return together with the receipt or a proof of payment to:
DailyArt, Aleja Wojska Polskiego 27/38, 01-515 Warsaw, Poland
*When sending the package by traditional mail, remember to keep the proof of mailing! You might need it if there is a problem with the shipment.

How do I get my money back and how long does it take?

The refund is usually completed within 14 days after the returned items have reached us. The form of the refund depends on the payment method selected upon the placement of the order.

Cookies, yes please!

The website uses cookies for the purpose of correct and effective provision of services. You can determine the conditions of storing or accessing the cookies in your browser or configuring the service in accordance with the rules governing the use of cookies in our privacy policy, where you can also check the rules governing the processing of your personal data.

I want to know your Privacy Policy.

What are your Terms and Conditions?

Here it is: Terms and Conditions (in English/Polish) and the Model withdrawal form for distance contracts (in English/Polish).

Payment

How can I pay for the products?

You can pay by PayPal. If you don’t have a PayPal account, you can use it to pay through it by card.

Can I request an invoice?

Sure, if you haven’t done it while checking out, please contact us at contact@dailyartmagazine.com

Shipping

When my order will be shipped?

We complete your orders within 1-5 business days from the moment of crediting our PayPal account with the payment, depending on the availability of the selected products. It means that the shipment will be dispatched not earlier than on the second day and not later than on the fifth day after we have received the payment.

Where does my order ship from?

Warsaw, Poland!

How long does the delivery take and what are the shipping costs?

Our products are manufactured in Warsaw, Poland. We deliver our goods all over the world, we usually need 1-2 days to ship the product to you. Shipping rates and fees may vary depending on the delivery address for your order.

United States, Africa – regular post economy shipping – $10 (5-10 days)

Europe, Cyprus, Russia, Israel – regular post economy shipping – $10 (5-10 days)

South America – regular post economy shipping – $12 (5-10 days)

Poland – Regular post economy shipping – $5 (3-5 days)

Regular post shipping is performed by the Polish Post www.pocztapolska.pl and a regular service of the national post of your country. Please keep in mind that the time of delivery can be exceeded at “holiday rush” – December – beginning of January.

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